Industry: Automotive

Connected car app for families - GearUp

Connected car app for families - GearUp

Connected car app for families - GearUp

Client

Client

World largest Oil & Gas Organisation

About Project

GearUp (name changed due to NDA) is a revolutionary mobile application designed to empower families to save money and get the most out of their vehicles. It seamlessly integrates with various external services to create a one-stop solution for car management. GearUp promotes responsible driving habits and helps families make data-driven decisions to optimize car health and minimize expenses.

Vehicle - Bluetooth OBD - Smartphone

My Role

  • UX Research, Designed UI/UX

  • Prototyped and developed the product from scratch

  • Collaborated with stakeholders and business teams

  • Created Branding & Design system

  • Led design, frontend and mobile app development

Works done

  • End consumer mobile application

  • Admin & Analytical web portal for Management team

  • Simulators apps for internal testing purpose

Business needs / Problem statement

  • Ensuring family safety on the road, particularly for teenagers

  • Managing and reducing overall car expenses

  • Optimizing fuel efficiency

  • Keeping up with regular car maintenance

  • Incorporating various services into a unified solution

Car Expense

Fuel efficiency

Unaware

Unsure

Driving Behavior

Safety

Performance

Maintenance

Diagnostics

Teenage Learners

Complexity

Limited Experience

Targeted Users/Personas

Based on the business need and problems faced by user we came up with 3 main personas

User personas

Introducing GearUp

Introducing GearUp

Based on the insights from user research, business needs understanding of similar apps, We derived the solution around these main goals:

Goal 1:

Minimize stress and improve ease of monitoring family driving
Effortless family updates, Tune the preferences for individual member

Goal 2:

Engage teenage drivers with gamification
Set achievable goals, Trip feedbacks, Driver score, Milestones, Badges and Interactive Learning Center all through gamification

Goal 3:

Meaningful insights from trip data
Automated Trip Classification: Automatically categorize trips based on purpose (work, school) and location

GOAL 1

Minimize stress and improve ease of monitoring family driving
Effortless family updates, Tune the preferences for individual member

How might we provide users with timely and effortless updates on their family's driving to minimize stress and improve ease of monitoring?

Home Screen - Dashboard

A central hub for the connected driving experience – that's the philosophy behind the home screen dashboard. This screen prioritizes clean, intuitive design and user-centric features to keep you informed and in control at a glance. App allows customization of the dashboard cards (arranging or prioritizing features as you can) for the customization section.

Home screen - All in one dashboard

Stay Informed: Family updates with “Status Ring”

Status Ring: a colored status ring around the user's avatar quickly indicates new updates. This intuitive visual cue reduces the need for frequent app checks and enhances quick awareness.

Status Viewer: Imagine a screen that can display a range of messages. It could show a trip summary with driving insights and recommended improvements, or a maintenance reminder prompting users to schedule an oil change. This is the concept behind the Status Viewer: a tool for delivering actionable information to users about their family and vehicle

Status Ring: Family updates

Configure notification alerts to family members

Tailor notifications to match the driving habits and needs of each family member. Include a range of notifications, from safe arrivals and trip summaries to vehicle diagnostics and maintenance reminders.

Allowing users to configure notifications according to their preferences, making the app more user-friendly and relevant to individual needs.

Setup individual notification alerts

GOAL 2

Engage teenage drivers with gamification
Set achievable goals, Trip feedbacks, Driver score, Milestones, Badges and Interactive Learning Center all through gamification

How might we engage teenage drivers in learning safe driving habits through gamified features and rewards?

Setting up an achievable goal

This screen offers a user-friendly interface for teenage learners to set and customize achievable goals. Goal suggestions help users create goals quickly, effortlessly and meaningful. Suggestions are derived based on user driving patterns, making them relevant and personalized.

Setting up a Goal

The new goal creation process uses a simple, one-page conversational format instead of traditional forms. This streamlined approach encourages user engagement and prompts self-reflection on driving habits. As a result, users gain a clearer understanding of their goals before creating them.

UX approach

Personalized Driving Safety Courses

The Learning Center analyzes your driving patterns to recommend courses that can help you become a safer driver. Course recommendations cover various aspects of road safety, including traffic rules and regulations, eco-friendly driving techniques, and vehicle maintenance.

Personalized driving safety courses

A Gamified Experience

In short, Drive better, Earn rewards. This feature uses gamification elements to make learning safe driving habits more engaging and rewarding.

  • Beat your personal best driver score

  • Complete milestone progressively to earn badges and rewards. Real-world rewards: eg. If you get 25 Fuel Saver batch exciting rewards like fuel coupons, motivating you to drive smarter

Gamification

GOAL 3

Meaningful insights from trip data
Automated trip classification automatically categorize trips based on purpose (work, school) and location.

How might we categorize and contextualize trip data to provide meaningful insights and recommendations to users?

Trips, Unlock insights & Improve over time

Trip Insights: Gain a deeper understanding of your driving habits.
Remembered Places: Simply name a location once, and the system will categorize it for future trips, saving you time and effort.

Trips Insights - Single trip - Add to Place

Mockups (Tryouts)

Old Mockups

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